Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
Frequently asked questions
It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.
Are you a collection agency?
No. We provide friendly billing follow‑up as an extension of your business—not a collections service
How do you contact my customers?
Email, text, or phone—based on your preference.
Do customers pay you or me?
They pay you directly. Always.
Do you work with very small businesses?
Absolutely. We specialize in helping solo operators and small teams.
What if a customer disputes an invoice?
We pause follow‑up and notify you immediately. You decide how you want to handle the dispute, and we resume once you give the green light.
Do you send invoices to my customers?
We can send reminders, follow‑ups, and payment links, but the original invoice should come from your system so everything stays consistent.
What industries do you support?
Contractors, home services, freelancers, consultants, medical, creative services, and more.
Is there a contract?
No long‑term commitment. You can cancel anytime. However, the one-time setup fee is non refundable
How quickly can you start once I sign up?
We can typically begin follow‑up within 1–2 business days after completing your onboarding and setup. The faster we receive your invoice and customer information, the faster we can get started.
Do you integrate with my accounting software?
We can work with whatever system you use — QuickBooks, Wave, FreshBooks, or even manual spreadsheets. We adapt to your workflow.
Will my customers know I’m using a third‑party service?
No. We communicate as your billing department using your business name, tone, and preferences. Your customers experience a seamless, professional interaction.
Beyond the ordinary
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.